Metro Mattress

Locations in Syracuse, Onondaga County, and Surrounding Areas

Metro Mattress had a strong presence in the Syracuse and Onondaga area, with multiple stores catering to local residents. Key locations included:

• Liverpool (Bayberry Plaza): Situated in this bustling suburb just north of Syracuse, this store was a convenient spot for Onondaga County shoppers.

• DeWitt (Erie Blvd East): At 3245 Erie Blvd East, DeWitt, NY 13214, this location served the eastern side of Syracuse with easy access from major highways.

• John Glenn Blvd, Syracuse: Located at 3545 John Glenn Blvd, Syracuse, NY 13209, this store was a staple for western Syracuse and Liverpool residents.

• Fairmount/Camillus (W Genesee St): At 3514 W Genesee St, Syracuse, NY 13219 (often referred to as the Fairmount or Camillus store), it catered to the southwestern parts of the county.

• Cicero: Another Onondaga County outpost, providing options for northern suburbs.

Extending outward within about 100 miles of Syracuse, Metro Mattress reached communities in the Finger Lakes and Rochester regions:

• Geneva: 1 White Springs Rd, Geneva, NY 14456, about 50 miles west, serving the Finger Lakes area.

• Irondequoit (Rochester): 1894 East Ridge Road, Irondequoit, NY 14622, roughly 80 miles northwest.

• Greece (Rochester): 2649 W Ridge Rd, Rochester, NY 14626, also around 80 miles away, offering expanded reach to western New York.

These stores were designed for convenience, often featuring showrooms where customers could test mattresses and receive guidance from knowledgeable staff.

Products, Services, and Customer Experiences
Metro Mattress offered a comprehensive range of sleep solutions, including innerspring, memory foam, hybrid, and adjustable mattresses from top brands. Services extended to free delivery on qualifying purchases, old mattress removal, and flexible financing. The company emphasized health benefits, such as lumbar support for back pain relief, and carried accessories like pillows and bed frames.

Customer reviews in the Syracuse area were mixed but often highlighted positive aspects like helpful staff and competitive pricing. One Yelp reviewer praised the non-pushy service at the DeWitt location, noting, “Very satisfied with the helpful customer service… friendly, informative, and not pushy!” Others appreciated the variety and deals, though some criticized sales tactics as aggressive or raised concerns about product durability over time. On platforms like Reddit, locals recommended Metro for good deals but advised preparedness for enthusiastic salespeople.

Recent Developments: Bankruptcy and Closure
In a significant turn, Metro Mattress filed for Chapter 11 bankruptcy protection on September 4, 2024, listing $8.9 million in assets against $23.7 million in debts. Initially, the plan was to restructure by closing non-New York stores and focusing on the profitable core market in Upstate NY. However, persistent losses—totaling $3.7 million on $15 million in sales through August 2025—stemmed from low foot traffic, insufficient advertising, and broader industry pressures.

By October 2025, the company sought court approval to close all remaining stores, unable to find a buyer despite outreach to 21 potential parties. Liquidation sales began, offering up to 70% off at consolidated locations, with closures rolling out across New York. In the Syracuse area, this impacted all Onondaga County stores, marking the end of an era for local shoppers. As of late 2025, the retailer is in its final stages of winding down, with inventory sold off and stores shuttered.

Legacy and Impact on the Community
Metro Mattress leaves behind a legacy of serving Syracuse and surrounding areas with dedicated sleep expertise. Its closure reflects broader challenges in retail, including competition from online giants and economic shifts. For residents within 100 miles of Syracuse—from Rochester to the Finger Lakes—the loss means turning to alternatives like national chains or local independents for bedding needs. While the stores may be gone, the company’s impact on promoting better sleep in Upstate New York endures.